The aim of the article is to identify consumer behavior on the clothing market in the context of the dynamic development of multichannel and omnichannel sales and to present the structure of this market and technological innovations occurring on it, which can support the purchasing process of clothing buyers and even create virtual reality. The initiation of multichannel sales in the clothing market has opened up new ways for buyers to make purchases and has given enterprises the possibility of transforming and improving the existing sales strategies. The time of the COVID-19 pandemic is also significant, because it has made shopping for clothes take on a different dimension. Clothing buyers are increasingly using omnichannel sales in the clothing market. Consumers also pay attention to the safety of shopping, as well as time and location convenience. The considerations were carried out using the methods of logical reasoning, critical analysis of the literature, databases of the Central Statistical Office, websites, industry reports and reports of research agencies that monitor changes in distribution and retail sales on the clothing market. The conclusions that have been presented can be used as a recommendation to take effective action by trading enterprises and initiate further considerations regarding consumer behavior on the clothing market, multi-channel sales, or the clothing market itself, its structure and modern technological solutions.
Keywords: multichannel sales; omnichannel sales; consumer behavior; clothing market; modern sales technologies