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DOI: 10.33226/1231-7853.2019.12.11
JEL: O330

Evaluation of intelligent chatbot implementation impact on human resources management

Due to broadening of their capabilities, chatbots are rapidly gaining popularity on software market. Artificial Intelligence is more often implemented as a part of virtual assistants, which opens a path towards more complex task solving. Enterprises, which benefit from such software solutions, observe positive effect on wide variety of processes inside the company. Based on documented implementation cases, this paper aims to answer the question: what are the results of intelligent chatbot implementation on companies' human resources management?

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Keywords: chatbot; hr; intelligence; company; management

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