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Mgr Sonia Szczepanik
ORCID: 0000-0002-4275-3700

Graduate of the University of Economics, currently a PhD student in management and quality sciences at the Doctoral School of the University of Economics in Katowice. Author and co-author of scientific articles in the field of crisis management, insurance services, dietary supplements market, direct sales and multi-level marketing, published in Polish and English.

 
DOI: 10.33226/1231-7853.2023.10.2
JEL: M30, D12, G52

The aim of the article is to analyse seniors' knowledge about life insurance, their needs and possibilities in terms of creating a life insurance product strategy addressed to this group. This research aimed to collect data on seniors' awareness of life insurance, their favourite sources of information on the subject, and the factors influencing their purchasing decisions. Due to the group's large heterogeneity, distinguishing characteristics as well as characteristics shared by other age groups were identified. The reasons for the low insurance awareness of seniors were identified based on a survey conducted using the survey method. At the same time, challenges resulting from the financial situation of seniors were identified, bearing in mind that they are a group with great potential and a growing population in the total number of people in Poland. Then, the elements relevant to the creation of a product strategy for seniors were described, i.e. the possibility of individualizing the offer, the method of communication and solutions in the field of service.

Keywords: senior; life insurance; insurance awareness