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DOI: 10.33226/0137-5490.2024.3.1
JEL: K49

Artificial intelligence in mediation in civil and commercial cases

The purpose of this article is to present selected legal issues concerning the possibility of using artificial intelligence in mediation processes in business cases. The article opens with brief remarks succinctly outlining the genesis of the concept of artificial intelligence and the different approaches to it on the grounds of various scientific disciplines. The advantages and drawbacks of using artificial intelligence in the role of a mediator and as a tool used by a mediator in mediation proceedings are also discussed. The author also presents the potential dangers of using artificial intelligence in mediation proceedings from the perspective of the principles governing it, emphasizing the importance of interpersonal relations and communication (verbal and non-verbal) between the parties in the course of mediation.

Keywords: alternative dispute resolution; ADR; mediation; artificial intelligence

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