Best prices Special offers for members of the PWE book club The cheapest delivery
DOI: 10.33226/1231-7853.2025.4.2
JEL: D12, D91, M39

Information campaigns to strengthen consumer patriotism in times of crisis

Globalization has enabled consumers to access new products, often of better quality and lower price. At the same time, the consequence is the displacement of regional and traditional products from domestic markets. An additional stimulus for changing consumer attitudes are economic crises, which result in the deterioration of the financial situation of households. The analyses were carried out taking into account the effects of the pandemic crisis and inflation crisis. The aim of the study is to verify whether the economic crisis affects consumer attitudes manifested by an increase in the tendency to prefer domestic products and to verify whether the information campaign affects the change of this propensity. In modern society, information campaigns play a significant role in creating consumer patriotism. The results of the experimental study show that campaigns encouraging preference for domestic products increase the level of consumer patriotism, and thus can be effective tool for limiting the effects of the crisis on the national economy.

Download article
Keywords: consumer ethnocentrism; social campaign; pandemic crisis; inflation crisis

References

Bibliografia/References

 

Abdelzadeh, A., & Sedelius, T. (2024). Building trust in times of crisis: A panel study of the influence of satisfaction with COVID-19 communication and management. Journal of Contingencies and Crisis Management, 32(1), e12531. https://doi.org/10.1111/1468-5973.12531

Ateca-Amestoy, V., Gerstenblüth, M., Mussio, I., & Rossi, M. (2016). How do cultural activities influence happiness? Investigating the relationship between self-reported well-being and leisure. Estudios Económicos, 31(2), 217–234.

Balabanis, G., & Siamagka, N. T. (2022). A meta-analysis of consumer ethnocentrism across 57 countries. International Journal of Research in Marketing, 39(3), 745–763. https://doi.org/10.1016/j.ijresmar.2021.12.002

Barker, C., & Martin, B. (2011). Participation: the happiness connection. Journal of Public Deliberation, 7(1), 9. https://doi.org/10.16997/jdd.120

Bizumic, B., & Duckitt, J. (2012). What is and is not ethnocentrism? A conceptual analysis and political implications. Political Psychology, 33(6), 887–909. https://doi.org/10.1111/j.1467-9221.2012.00907.x

Blondé, J., & Girandola, F. (2019). When defensive reactions contribute to the acceptance of fear-arousing communications. Current Psychology, 38, 75–83. https://doi.org/10.1007/s12144-017-9590-z

Bodea, C., Houle, C., & Kim, H. (2021). Do financial crises increase income inequality? World Development, 147, 105635. https://doi.org/10.1016/j.worlddev.2021.105635

Boscá, J. E., Doménech, R., Ferri, J., & Ulloa, C. (2020). Ciclo económico en Espana y equilibrio general: de la Gran Recesión a la Gran Pandemia. Papeles de Economía Espanola, 165, 170–183.

Cabanillas-Jiménez, G., & Galanakis, Y. (2024). The varying impact of COVID-19 in the Spanish labor market. Empirica, 51, 1075–1104. https://doi.org/10.1007/s10663-024-09629-9

Chahal, S., Narwal, M., & Rozera, P. (2023). Consumer ethnocentrism research over three decades: A bibliometric analysis and future directions. Asia-Pacific Journal of Management Research and Innovation, 19(4), 200–218. https://doi.org/10.1177/2319510X241255239

Cramer, K., Youngling, E., & Rooker, C. (2024). The political implications of economic lives: Listening to AVP respondents' perceptions of efficacy. RSF: The Russell Sage Foundation Journal of the Social Sciences, 10(4), 104–119. https://doi.org/10.7758/RSF.2024.10.4.05

Douglas, S. P., & Nijssen, E. J. (2003). On the use of "borrowed" scales in cross-national research: A cautionary note. International Marketing Review, 20(6), 621–642. https://doi.org/10.1108/02651330310505222

Durvasula, S., Andrews, J. C., & Netemeyer, R. G. (1997). A cross-cultural comparison of consumer ethnocentrism in the United States and Russia. Journal of International Consumer Marketing, 9(4), 73–93. https://doi.org/10.1300/J046v09n04_05

Ernst, N., Kuhne, R., & Wirth, W. (2017). Effects of message repetition and negativity on credibility judgments and political attitudes. International Journal of Communication, 11(21), 3265–3285. https://doi.org/10.5167/uzh-139745

Ertmańska, K., & Ertmański, S. (2011). Etnocentryzm konsumencki wśród młodych konsumentów. Ekonomiczne Problemy Usług, 72, 457–469.

Falkowski, A., Rożnowski, B., & Witkowski, T. H. (1996). Etnocentryzm konsumencki – nowe wyzwania dla marketingu. Marketing i Rynek, 3(4), 6–11.

Ferenc, T. (2018). William I. Thomas i Florian Znaniecki: czego uczą nas prekursorzy badań nad emigracją? Kultura Współczesna, 100, 51–64. https://doi.org/10.26112/kw.2018.100.06

Fernández-Ferrín, P., Bande, B., Martín-Consuegra, D., Díaz, E., & Kastenholz, E. (2020). Sub-national consumer ethnocentrism and the importance of the origin of food products: An exploratory analysis. British Food Journal, 122(3), 995–1010. https://doi.org/10.1108/BFJ-09-2019-0746

Ferreira, A. I., & Ribeiro, I. (2016). Are you willing to pay the price? The impact of corporate social (ir)responsibility on consumer behavior towards national and foreign brands. Journal of Consumer Behaviour, 16(1), 63–71. https://doi.org/10.1002/cb.1603

Figiel, A. (2004). Etnocentryzm konsumencki. Produkty krajowe czy zagraniczne. Wydawnictwo Naukowe PWN.

Flicińska-Turkiewicz, J., Chwiałkowska, A., & Karaś, D. (2022). The role of emotionally persuasive messages in the skin cancer prevention campaign. Journal of Human Behavior in the Social Environment, 34(1), 1–15. https://doi.org/10.1080/10911359.2022.2133046

Forgas, J. P. (2007). When sad is better than happy: Negative affect can improve the quality and effectiveness of persuasive messages and social influence strategies. Journal of Experimental Social Psychology, 43(4), 513–528. https://doi.org/10.1016/j.jesp.2006.05.006

Gokmen, G., & Morin, A. (2019). Inequality in the aftermath of financial crises: Some empirical evidence. Applied Economics Letters, 26(19), 1558–1562. https://doi.org/10.1080/13504851.2019.1584366

Good, L. K., & Huddleston, P. (1995). Ethnocentrism of Polish and Russian consumers: Are feelings and intentions related. International Marketing Review, 12(5), 35–48. https://doi.org/10.1108/02651339510103047

Han, C. M., & Won, S. B. (2018). Cross-country differences in consumer cosmopolitanism and ethnocentrism: A multilevel analysis with 21 countries. Journal of Consumer Behaviour, 17(1), e52–e66. https://doi.org/10.1002/cb.1675

Jiménez-Guerrero, J. F., Gázquez-Abad, J. C., & Linares-Agüera, E. C. (2014). Using standard CETSCALE and other adapted versions of the scale for measuring consumers' ethnocentric tendencies: An analysis of dimensionality. BRQ Business Research Quarterly, 17(3), 174–190. https://doi.org/10.1016/j.cede.2013.06.003

Johansson, B. (2024). Crisis communication and trust in the multi-public society. Swedish Civil Contingencies Agency.

Kaczmarek, M., & Wieja, M. (2021). Patriotyzm konsumencki Polaków. Wydawnictwo Uniwersytetu Ekonomicznego w Poznaniu. https://doi.org/10.18559/978-83-8211-095-1

Kahneman, D., Krueger, A. B., Schkade, D., Schwarz, N., & Stone, A. A. (2006). Would you be happier if you were richer? A focusing illusion. Science, 312(5782), 1908–1910. https://doi.org/10.1126/science.1129688

Karaś, D. (2022). Identification of the development of consumer ethnocentrism during a pandemic [Data set]. Zenodo. https://doi.org/10.5281/zenodo.7394999

Karouia, S., & Khemakhemb, R. (2019). Consumer ethnocentrism in developing countries. European Research on Management and Business Economics, 25(2), 63–71. https://doi.org/10.1016/j.iedeen.2019.04.002

Kim, S., & Kim, J. (2016). The influence of hedonic versus utilitarian consumption situations on the compromise effect. Marketing Letters, 27, 387–401. https://doi.org/10.1007/s11002-014-9331-0

Kinawy, R. N. (2024). Unraveling consumer behavior: Exploring the influence of consumer ethnocentrism, domestic country bias, brand trust, and purchasing intentions. Strategic Change, early view. https://doi.org/10.1002/jsc.2607

Koronowski, A. (2021). Stagnacja sekularna – stara herezja czy nowy paradygmat. Wydawnictwo Naukowe Uniwersytetu Kardynała Stefana Wyszyńskiego.

Kowalczyk, E. (2016). Etnocentryzm w konsumpcji. Współczesne Problemy Ekonomiczne, 13, 17–25. https://doi.org/10.18276/wpe.2016.13-02

Kucukemiroglu, O. (1999). Market segmentation by using consumer lifestyle dimensions and ethnocentrism: An empirical study. European Journal of Marketing, 33(5/6), 470–487. https://doi.org/10.1108/03090569910262053

Lai, B. H., & Martini, N. F. (2021). Nationalism and its effects on attitudes about trade, cooperation, and immigration. Fudan Journal of the Humanities and Social Sciences, 14, 1–22. https://doi.org/10.1007/s40647-020-00289-0

Li, R., & Sundar, S. S. (2021). Can interactive media attenuate psychological reactance to health messages? A study of the role played by user commenting and audience metrics in persuasion. Health Communication, 37(11), 1355–1367. https://doi.org/10.1080/10410236.2021.1888450

Liang, J., & Pan, W. S. (2006). Testing the mean for business data: Should one use the z-test, t-test, F-test, the chi-square test, or the p-value method? Journal of College Teaching and Learning, 3(7). https://doi.org/10.19030/tlc.v3i7.1704

Luque-Martínez, T., Ibánez-Zapata, J., & del Barrio-García, S. (2000). Consumer ethnocentrism measurement – an assessment of the reliability and validity of the CETSCALE in Spain. European Journal of Marketing, 34(11/12), 1353–1374. https://doi.org/10.1108/03090560010348498

Maison, D., & Baran, T. (2014). Good because (not) Polish? About causes and consequences of consumer's ethnocentrism. Marketing i Rynek, 21(10), 2–10.

Maison, D., Maliszewski, N. (2016). Worse but ours, or better but theirs? – The role of implicit consumer ethnocentrism (ICE) in product preference. Frontiers in Psychology, 7, 1–16. https://doi.org/10.3389/fpsyg.2016.01830

Mathews, G. (2000). Global culture/individual identity: Searching for home in the cultural supermarket. Routledge. https://doi.org/10.4324/9780203459348

Mróz, B. (2013). Konsument w globalnej gospodarce: trzy perspektywy. Wydawnictwo SGH.

Nestorowicz, R., & Kaniewska-Sęba, A. (2014). Zastosowanie CETSCALE do pomiaru etnocentryzmu konsumenckiego na rynku produktów żywnościowych w Polsce. Marketing i Rynek, (6), 501–517.

Okada, E. M. (2005). Justification effects on consumer choice of hedonic and utilitarian goods. Journal of Marketing Research, 42(1), 43–53. https://doi.org/10.1509/jmkr.42.1.43.56889

Ortega-Egea, J. M., & García-de-Frutos, N. (2021). Mapping the influence of country-of-origin knowledge, consumer ethnocentrism, and perceived risk on consumer action against foreign products. Journal of Consumer Behaviour, 20(5), 1164–1178. https://doi.org/10.1002/cb.1923

Peters, G. J. Y., Ruiter, R. A. C., & Kok, G. (2012). Threatening communication: A critical re-analysis and a revised meta-analytic test of fear appeal theory. Health Psychology Review, 7(1), S8–S31. https://doi.org/10.1080/17437199.2012.703527

Pettigrew, T. F. (2011). Intergroup prejudice: Its causes and cures. Actualidades en Psicología, 22(109), 115–124. https://doi.org/10.15517/ap.v22i109.18

Prokopowicz, D. (2023). Kryzysy gospodarcze i finansowe w XXI wieku oraz zapobiegający im antykryzysowy interwencjonizm państwowy. W: K. Szymańska, & R. A. Janczewski (red.), Problemy i wyzwania ekonomii i zarządzania w XXI wieku (133–159). Wydawnictwo Naukowe FNCE.

Prokopowicz, D., & Matosek, M. (2024). Zarządzanie informacją w sytuacji kryzysowej. W: I. Hofman, & D. Kepa-Figura (red.), Współczesne media. Dziennikarstwo w czasach kryzysów (133–160). Wydawnictwo Uniwersytetu Marii Curie-Skłodowskiej.

Radziszewska, A. (2015). Etnocentryczne postawy konsumentów w obliczu globalizacji konsumpcji. Handel wewnętrzny, 2(355), 334–345.

Robertson, R. (2000). Globalization: Social theory and global culture. SAGE Publications. https://doi.org/10.4135/9781446280447

Ryttel, A. (1999). Rola efektu kraju pochodzenia w strategii marketingowej. Marketing i Rynek, (7), 15–21.

Sajdakowska, M., Jankowski, P., Gutkowska, K., Guzek, D., Żakowska-Biemans, S., & Ozimek, I. (2018). Consumer acceptance of innovations in food: A survey among Polish consumers. Journal of Consumer Behaviour, 17(3), 253–267. https://doi.org/10.1002/cb.1708

Sarial-Abi, G., & Ulqinaku, A. (2020). Financial constraints influence how consumers evaluate approach-framed versus avoidance-framed messages. Journal of Advertising, 49(3), 270–291. https://doi.org/10.1080/00913367.2020.1768970

Schwarz, N., & Clore, G. L. (1983). Mood, misattribution, and judgments of well-being: Informative and directive functions of affective states. Journal of Personality and Social Psychology, 45(3), 513–523. https://doi.org/10.1037/0022-3514.45.3.513

Sharma, S., Shimp, T. A., & Shin, J. (1995). Consumer ethnocentrism: A test of antecedents and moderators. Journal of the Academy of Marketing Science, 23, 26–37. https://doi.org/10.1007/BF02894609

Shimp, T. A., & Sharma, S. (1987). Consumer ethnocentrism: construction and validation of the CETSCALE. Journal of Marketing Research, 24(3), 280–289. https://doi.org/10.2307/3151638

Shimp, T. A., Stuart, E. W., & Engle, R. W. (1991). A program of classical conditioning experiments testing variations in the conditioned stimulus and context. Journal of Consumer Research, 18(1), 1–12. https://doi.org/10.1086/209236

Skoczylas, Ł. (2018). Patriotyzm konsumencki: próba spojrzenia socjologicznego. Ruch Prawniczy, Ekonomiczny i Socjologiczny, 75(4), 215–225. https://doi.org/10.14746/rpeis.2013.75.4.16

Stasiuk, K., & Maison, D. (2017). Psychologia konsumenta. Wydawnictwo Naukowe PWN.

Steenkamp, J.-B. E. M., & Baumgartner, H. (1998). Assessing measurement invariance in cross-national consumer research. Journal of Consumer Research, 25(1), 78–90. https://doi.org/10.1086/209528

Sundar, S. S., Oeldorf-Hirsch, A., & Xu, Q. (2008). The bandwagon effect of collaborative filtering technology. W: M. Czerwinski, A. Lund, & D. Tan (red.), CHI '08 Extended abstracts on human factors in computing systems (3453–3458). https://doi.org/10.1145/1358628.1358873

Szabuniewicz, J., & Majkut, R. (2021). Etnocentryzm konsumencki wśród polskich konsumentów w dobie pandemii koronawirusa COVID-19. Przegląd Organizacji, 12(983), 38–47. https://doi.org/10.33141/po.2021.12.05

Szromnik, A., & Figiel, A. (1997). Etnocentryzm konsumencki jako bariera rozwoju i wymiany towarowej. W: K. Budzowski, & S. Wydymus (red.), Wybrane problemy handlu międzynarodowego. Akademia Ekonomiczna w Krakowie.

Szromnik, A., & Wolanin-Jarosz, E. (2013). Diagnoza poziomu etnocentryzmu konsumenckiego Polaków z wykorzystaniem metody CETSCALE. Konsumpcja i Rozwój, 1(4), 98–111.

Szwed, M. (2018). Etnocentryzm konsumencki przedstawicieli pokoleń X, Y i Z w Polsce. W: A. Z. Nowak, & B. Glinka (red.), Procesy zarządzania w globalizującej się gospodarce. Wydawnictwo Naukowe Wydziału Zarządzania Uniwersytetu Warszawskiego.

Thomas, W. I., & Znaniecki, F. (1918). The Polish peasant in Europe and America. University of Chicago Press.

Velázquez, J. A. M., & Pulido, C. M. (2019). The Routledge handbook of positive communication: Contributions of an emerging community of research on communication for happiness and social change. Routledge.

Veenhoven, R. (2017). World database of happiness. Erasmus University Rotterdam. https://worlddatabaseofhappiness.eur.nl

Waddell, T. F., & Sundar, S. S. (2020). Bandwagon effects in social television: How audience metrics related to size and opinion affect the enjoyment of digital media. Computers in Human Behavior, 107, 106270. https://doi.org/10.1016/j.chb.2020.106270

Watson, J. J., & Wright, K. (2000). Consumer ethnocentrism and attitudes toward domestic and foreign products. European Journal of Marketing, 34(9–10), 1149–1166. https://doi.org/10.1108/03090560010342520

Wheatley, D., & Bickerton, C. (2017). Subjective well-being and engagement in arts, culture and sport. Journal of Cultural Economics, 41, 23–45. https://doi.org/10.1007/s10824-016-9270-0

Witkowsky, T. H. (1998). Consumer ethnocentrism in two emergent markets, determinants and predictive validity. Advances in Consumer Research, 25, 258–263.

Włodarczyk, K. (2015). Globalizacja a patriotyzm ekonomiczny polskich konsumentów. Zeszyty Naukowe Uniwersytetu Ekonomicznego w Katowicach, 214, 64–74.

Wojciszke, B. (2007). Postawy i ich zmiana. W: J. Strelau (red.), Psychologia. Podręcznik akademicki. Gdańskie Wydawnictwo Psychologiczne.

Woo, J. (2023). Financial crises and inequality: New evidence from a panel of 17 advanced economies. The Journal of Economic Asymmetries, 28, e00323. https://doi.org/10.1016/j.jeca.2023.e00323

Zeugner-Roth, K. P., Žabkar, V., & Diamantopoulos, A. (2015). Consumer ethnocentrism, national identity, and consumer cosmopolitanism as drivers of consumer behavior: A social identity theory perspective. Journal of International Marketing, 23(2), 25–54. https://doi.org/10.1509/jim.14.0038

Zięba, K., & Ertmański, S. (2006). Rola etnocentryzmu konsumenckiego oraz kraju pochodzenia produktu w podejmowaniu decyzji zakupowych konsumentów. Zeszyty Naukowe Uniwersytetu Szczecińskiego, 438, 121–128.

Zimbardo, P. G., & Leippe, M. R. (2004). Psychologia zmiany postaw i wpływu społecznego. Zysk i S-ka.

Article price
5.00
Price of the magazine number
19.00