Best prices Special offers for members of the PWE book club The cheapest delivery

Perceptions and intentions toward glamping: A multifaceted examination of value dimensions

The growing trend of glamping, an experience that seamlessly combines the tranquillity of nature with luxury amenities, has witnessed increasing popularity over recent years. This study delves into the intricate interplay between the perceived values associated with glamping and the ensuing booking intentions of potential consumers. Leveraging Structural Equation Modelling (SEM), we conducted a systematic analysis of the relationships between various dimensions of perceived glamping value and their impact on booking intentions. Our findings highlight the pronounced significance of quality and hedonic values in shaping future booking decisions. On the contrary, economic value revealed an inverse relationship with booking intentions. These insights provide valuable guidance for both academia and industry practitioners, offering strategic directions for enhancing their offerings and marketing campaigns. This study pioneers new ground in the ever-changing realm of experiential tourism and emphasizes the need for ongoing research to refine our understanding, given the evolving nature of consumer perceptions and the dynamic glamping sector.

Keywords: glamping; experiential tourism; booking intentions; consumer perceptions

References

References/Bibliografia

Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. https://doi.org/10.1016/0749-5978(91)90020-T

Babin, B. J., Darden, W. R., & Griffin, M. (1994). Work and/or fun: Measuring hedonic and utilitarian shopping value. Journal of Consumer Research, 20(4), 644–656. https://doi.org/10.1086/209376

Bentler, P. M. (1990). Comparative fit indexes in structural models. Psychological Bulletin, 107(2), 238–246. https://doi.org/10.1037/0033-2909.107.2.238

Bitner, M. J. (1992). Servicescapes: The impact of physical surroundings on customers and employees. Journal of Marketing, 56(2), 57–71. https://doi.org/10.1177/002224299205600205

Boiko, V. (2021). Glamping as a Promising Niche in Tourism and Hotel Business. Liha-Pres.

Brochado, A., & Pereira, C. (2017). Comfortable experiences in nature accommodation: Perceived service quality in glamping. Journal of Outdoor Recreation and Tourism, 17, 77–83. https://doi.org/10.1016/j.jort.2017.01.005

Brochado, A., & Brochado, F. (2019). What makes a glamping experience great? Journal of Hospitality and Tourism Technology, 10(1), 15–27. https://doi.org/10.1108/JHTT-06-2017-0039

Browne, M. W., & Cudeck, R. (1993). Alternative ways of assessing model fit. In: K. A. Bollen and J. S. Long (Eds.), Testing Structural Equation Models (136–162). Sage.

Buonincontri, P., Morvillo, A., Okumus, F., & van Niekerk, M. (2017). Managing the experience co-creation process in tourism destinations: Empirical

findings from Naples. Tourism Management, 62, 264–277. https://doi.org/10.1016/j.tourman.2017.04.014

Budeanu, A. (2007). Sustainable tourist behavior – a discussion of opportunities for change. International Journal of Consumer Studies, 31(5), 499–508. https://doi.org/10.1111/j.1470-6431.2007.00606.x

Chen, C. F., & Chen, F. S. (2010). Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists. Tourism Management, 31(1), 29–35. https://doi.org/10.1016/j.tourman.2009.02.008

Chen, J. S., Wang, W., & Prebensen, N. K. (2016). Travel companions and activity preferences of nature-based tourists. Tourism Review, 71(1), 45–56.

Cronin Jr, J. J., Brady, M. K., & Hult, G. T. M. (2000). Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments. Journal of Retailing, 76(2), 193–218.

Dewey, J. (1924). Human Nature and Conduct: An Introduction to Social Psychology. H. Holt.

Dubois, B., Laurent, G., & Czellar, S. (2001). Consumer rapport to luxury: Analyzing complex and ambivalent attitudes. HEC Research Papers Series, 736.

Eastman, J. K., Goldsmith, R. E., & Flynn, L. R. (1999). Status consumption in consumer behavior: Scale development and validation. Journal of Marketing Theory and Practice, 7(3), 41–52. https://doi.org/10.1080/10696679.1999.11501839

Fernandes, S., Ferreira, D., Alves, T., & de Sousa, B. M. B. (2021). Glamping and the development of sustainable tourism: A Portuguese case study. In: A. Lubowiecki-Vikuk, B. M. Barbosa de Sousa, B. M. Derčan, & W. L. Filho (Eds.), Handbook of Sustainable Development and Leisure Services (201–222). Springer. https://doi.org/10.1007/978-3-030-59820-4_14

Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50. https://doi.org/10.2307/3151312

Gross, S., Culemann, J., Rebbe, J., & Berger, T. (2023). Deep nature glamping in Germany-Potentials and configuration of a nature tourism offer. Journal of Outdoor Recreation and Tourism, 43, 100663. https://doi.org/10.1016/j.jort.2023.100663

Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2017). Multivariate Data Analysis (8th ed.). Cengage.

Harper, N. J. (2017). Wilderness therapy, therapeutic camping and adventure education in child and youth care literature: A scoping review. Children and Youth Services Review, 83, 68–79. https://doi.org/10.1016/j.childyouth.2017.10.030

Hays, S., Page, S. J., & Buhalis, D. (2013). Social media as a destination marketing tool: Its use by national tourism organisations. Current Issues in Tourism, 16(3), 211–239. https://doi.org/10.1080/13683500.2012.662215

Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8

Hirschman, E. C., & Holbrook, M. B. (1982). Hedonic consumption: Emerging concepts, methods and propositions. Journal of Marketing, 46(3),  92–101. https://doi.org/10.2307/1251707

Hrgović, A. M. V., Bonifačić, J. C., & Milohnić, I. (2019). Dimensions of service quality in glamping. Conference: Tourism in Southern and Eastern Europe: Creating Innovative Tourism Experiences: The Way to Extend the Tourist Season, 773–785. https://doi.org/10.20867/tosee.05.14

Hosany, S., & Witham, M. (2010). Dimensions of cruisers' experiences, satisfaction, and intention to recommend. Journal of Travel Research, 49(3), 351–364. https://doi.org/10.1177/0047287509346859

Hu, L. T., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1–55. https://doi.org/10.1080/10705519909540118

Kaplan, S. (1995). The restorative benefits of nature: Toward an integrative framework. Journal of Environmental Psychology, 15(3), 169–182. https://doi.org/10.1016/0272-4944(95)90001-2

Kim, D., & Jamal, T. (2007). Touristic quest for existential authenticity. Annals of Tourism Research, 34(1), 181–201. https://doi.org/10.1016/j.annals.2006.07.009

Kim, K. H., & Park, D. B. (2017). Relationships among perceived value, satisfaction, and loyalty: Community-based ecotourism in Korea. Journal of Travel & Tourism Marketing, 34(2), 171–191. https://doi.org/10.1080/10548408.2016.1156609

Kim, J. H., Ritchie, J. R. B., & McCormick, B. (2012). Development of a scale to measure memorable tourism experiences. Journal of Travel Research, 51(1), 12–25. https://doi.org/10.1177/0047287510385467

Kunz, J., May, S., & Schmidt, H. J. (2020). Sustainable luxury: Current status and perspectives for future research. Business Research, 13, 541–601. https://doi.org/10.1007/s40685-020-00111-3

Ladhari, R., Pons, F., Bressolles, G., & Zins, M. (2011). Culture and personal values: How they influence perceived service quality. Journal of Business Research, 61(9), 951–957. https://doi.org/10.1016/j.jbusres.2010.11.017

Lee, W. S., Lee, J. K., & Moon, J. (2019). Influential attributes for the selection of luxury camping: A mixed-logit method. Journal of Hospitality and Tourism Management, 40, 88–93. https://doi.org/10.1016/j.jhtm.2019.05.004

Liberato, P., Coelho, J., & Liberato, D. (2020). Price versus service assessment in glamping. In: V. Katsoni & T. Spyriadis (Eds.), Cultural and Tourism Innovation in the Digital Era: Sixth International IACuDiT Conference, Athens 2019 (629–638). Springer International Publishing. https://doi.org/10.1007/978-3-030-36342-0_48

Lu, C. Y., Suhartanto, D., & Chen, B. T. (2022). Exploration of new outdoor leisure activities (glamping) during the post-pandemic era. Tourism Recreation Research, (August), 1–19. https://doi.org/10.1080/02508281.2022.2111628

Lyu, S. O., Kim, J. W., & Bae, S. W. (2020). Family vacationers' willingness to pay for glamping travel sites: A family functioning segmentation. International Journal of Tourism Research, 22(2), 155–167. https://doi.org/10.1002/jtr.2325

MacCannell, D. (1973). Staged authenticity: Arrangements of social space in tourist settings. American Journal of Sociology, 79(3), 589–603. https://doi.org/10.1086/225585

Maslow, A. H. (1970). Motivation and Personality. Harper & Row.

Morgan, M., Lugosi, P., & Ritchie, J. B. (Eds.). (2010). The Tourism and Leisure Experience: Consumer and Managerial Perspectives. Multilingual Matters.

Mossberg, L. (2007). A marketing approach to the tourist experience. Scandinavian Journal of Hospitality and Tourism, 7(1), 59–74. https://doi.org/10.1080/15022250701231915

Munar, A. M., & Jacobsen, J. K. (2014). Motivations for sharing tourism experiences through social media. Tourism Management, 43, 46–54. https://doi.org/10.1016/j.tourman.2014.01.012

Nunnally, J. C., & Bernstein, I. H. (1994). Psychometric Theory (3rd ed.). McGraw-Hill.

Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1988). SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality. Journal of Retailing, 64(1), 12–40.

Pine, B. J., & Gilmore, J. H. (2013). The experience economy: Past, present and future. In: J. Sundbo, & F. Sorensen (Eds.), Handbook on the Experience Economy (21–44). Edward Elgar. https://doi.org/10.4337/9781781004227.00007

Ramgade, A., & Kumar, A. (2021). Changing trends of hospitality industry: Emergence of millennials and gen Z as future customers and their influence on the hospitality industry. Vidyabharati International Interdisciplinary Research Journal, 12(1), 336–342.

Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist, 55(1), 68–78. https://doi.org/10.1037/0003-066X.55.1.68

Sakáèová, K. L. (2013). Glamping – Nature Served on Silver Platter. Aalborg University.

Sigala, M., Christou, E., & Gretzel, U. (Eds.). (2012). Social Media in Travel, Tourism and Hospitality: Theory, Practice and Cases. Ashgate Publishing.

Sheth, J. N., Newman, B. I., & Gross, B. L. (1991). Why we buy what we buy: A theory of consumption values. Journal of Business Research, 22(2), 159–170. https://doi.org/10.1016/0148-2963(91)90050-8

Smith, M. K., & Puczko, L. (2010). Health and Wellness Tourism. Routledge.

Summers, J. K., & Vivian, D. N. (2018). Ecotherapy – a forgotten ecosystem service: A review. Frontiers in Psychology, 9, 1389. https://doi.org/10.3389/fpsyg.2018.01389

Sun, T., & Huang, T. (2022). Research of glamping tourism based on the aesthetics of atmosphere. Sustainability, 15(1), 581. https://doi.org/10.3390/su15010581

Tucker, L. R., & Lewis, C. (1973). A reliability coefficient for maximum likelihood factor analysis. Psychometrika, 38(1), 1–10. https://doi.org/10.1007/BF02291170

Tung, V. W. S., & Ritchie, J. R. B. (2011). Exploring the essence of memorable tourism experiences. Annals of Tourism Research, 38(4), 1367–1386. https://doi.org/10.1016/j.annals.2011.03.009

Tussyadiah, I. P., & Pesonen, J. (2016). Impacts of peer-to-peer accommodation use on travel patterns. Journal of Travel Research, 55(8), 1022–1040. https://doi.org/10.1177/0047287515608505

Tynan, C., & McKechnie, S. (2009). Experience marketing: A review and reassessment. Journal of Marketing Management, 25(5–6), 501–517. https://doi.org/10.1362/026725709X461821

Vigneron, F., & Johnson, L. W. (2004). Measuring perceptions of brand luxury. Journal of Brand Management, 11(6), 484–506. https://doi.org/10.1057/palgrave.bm.2540194

Wang, N. (1999). Rethinking authenticity in tourism experience. Annals of Tourism Research, 26(2), 349–370. https://doi.org/10.1016/S0160-7383(98)00103-0

Wheaton, D., Muthen, B., Alwin, D. F., & Summers, G. F. (1977). Assessing reliability and stability in panel models. Sociological Methodology, 8(1), 84–136. http://dx.doi.org/10.2307/270754

Xiang, Z., Du, Q., Ma, Y., & Fan, W. (2017). A comparative analysis of major online review platforms: Implications for social media analytics in hospitality and tourism. Tourism Management, 58, 51–65. https://doi.org/10.1016/j.tourman.2016.10.001

Ye, Q., Li, H., Wang, Z., & Law, R. (2014). The influence of hotel price on perceived service quality and value in e-tourism: An empirical investigation based on online traveler reviews. Journal of Hospitality & Tourism Research, 38(1), 23–39. https://doi.org/10.1177/10963480124425

Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence. Journal of Marketing, 52(3), 2–22. https://doi.org/10.2307/1251446

Zeng, B., & Gerritsen, R. (2014). What do we know about social media in tourism? A review. Tourism Management Perspectives, 10(7), 27–36. https://doi.org/10.1016/j.tmp.2014.01.001

Zhang, Y., Xiong, Y., & Lee, T. J. (2020). A culture-oriented model of consumers' hedonic experiences in luxury hotels. Journal of Hospitality and Tourism Management, 45(3), 399–409. https://doi.org/10.1016/j.jhtm.2020.07.009

Article price
5.00
Price of the magazine number
17.00
Subscription
195.00 €
156.00
Lowest price in last 30 days: 156.00
get subscription