Both in the scientific literature and in the observation of business practice, it should be stated that the increase in the share of the e-commerce market on a global scale generates not only business needs, but above all the need to conduct scientific research on improving logistics processes and supply chain information flow. The relatively long delivery time of the ordered goods, the complexity of customs and tax processes make it necessary to closely monitor the status of the realized transport. An additional problem preventing a comprehensive integration of the e-commerce goods supply chain is the different standards required in cross-border shipments in terms of customs or tax. The main aim of this article is to verify the available possibilities of monitoring and identification of goods in e-commerce shipments and the to look for possibilities of process improvements.