The aim of the article is to assess the alignment between tourists’ expectations regarding transport infrastructure in resort towns and their actual experiences. The study applied Expectation- Confirmation Theory (ECT) and the Wilcoxon signed rank test to analyse data collected using the CAWI method from a sample of 847 tourists from Poland. The results indicate negative disconfirmation across all 26 analysed variables, with the largest discrepancies concerning parking and public transport fees, as well as accessibility for people with disabilities. Based on the level of expectations, magnitude of disconfirmation, and strength of statistical effect, a typology comprising four categories of variables was developed: critical shortcomings, unmet hopes, low expectations, and hidden gems. This typology serves as a practical tool for prioritizing investments in transport infrastructure of tourist destinations.

The success of supply chains depends primarily on integrating and coordinating the activities of network participants. Many supplier companies are shifting toward team-based structures to manage the boundaries with their customers. One of the possibilities of the operational implementation of cooperation in the supply chain is the appointment of teams in the network structure. The paper aims to orient researchers who are new to collaborative work in supply chain research. The study conducted by the authors used both a systematic literature review and bibliometric analysis. The second part of the paper includes in-depth analysis of clusters identified for the teamwork in the supply chain based on the analysis with the TreeCloud tool and VOSviewer software performed in the first part. Authors of the paper did the synthesis of both analyses with an in-depth reading of the seminal studies according to the identified clusters. The second part of this paper also contains summary with conclusions where trends in the field of supply chain collaboration by teamwork are identified. Following the research results, three main topics should be investigated in future research: the impact of cross-functional and cross-organizational teams on supply chain integration and performance and the ways of managing cross-functional and cross-organizational teams in the supply chain communication in cross-functional and cross-organizational teams.

The success of supply chains depends primarily on integrating and coordinating the activities of network participants. Many supplier companies are shifting toward team-based structures to manage the boundaries with their customers. One of the possibilities of the operational implementation of cooperation in the supply chain is the appointment of teams in the network structure. Teamwork is a specific social group, consisting of at least two people, subject to the same impact, consciously interacting with one another, perceiving themselves as members of a specific group and identifying with it, as well as having a common goal, shared norms and creating a characteristic structure (fulfilling complementary roles). Situation caused by COVID-19 forced a change in defining and functioning of supply chains. It is also a moment of very dynamic development of work and cooperation in a remote environment, which impacted the functioning of teamwork in the supply chain. The paper is composed of two parts and aims to orient researchers who are new to collaborative work in supply chain research. The first article is structured as follows: the systematic literature review procedure is presented, then the bibliometric analysis is conducted, an in-depth analysis of journals and articles is performed with use of the Treecloud tool and VOSviewer software to analyse the selected papers.

Due to the different values shared by individual generations and different work ethos, the labor market faces a huge challenge in adapting to the expectations of four generations: BB, X, Y and Z. The most digitized generation is Generation Z. Nowadays, there is more and more talk about the virtualization of logistics networks as part of the so-called 3rd IT platform SMAC (Social, Mobile, Analytics, Cloud). The SMAC platform is adopted in the TSL industry in the form of electronic freight exchange (EFE). The dynamic change on the labor market, including TSL industry, caused by the COVID-19 pandemics, determines the spread of remote work, which is part of the so-called virtualization of work. It is important from the perspective of the competences held by employees representing particular generations with a focus on Generation Z, who treat virtual work and virtual life as a natural daily existence. The main aim of the article is to assess the Generation Z's ability to work with the use of EFE as an attractive ICT tool in the TSL industry. The article presents the thesis that EFE is an innovative work tool in the TSL industry for the Generation Z representatives, which can be used to minimize and/or eliminate intergenerational conflicts. The article reviews the professional literature and uses the method of a simplified version of the expert panel (expert survey) in the form of a standardized interview.