Brand solutions creating a position in the electronic books market
Rozwiązania brandowe budujące pozycję na rynku książek elektronicznych
Competition in the market is constantly intensifying. Thus, companies are looking for new ways to attract consumers and increase their competitive advantage. Brands are becoming “a crucial tool and the value they create for the consumer. It fosters consumer favor and confidence and encourages them to choose brands instead of competitors' offers. Brand solutions could be essential for the customer incentives while forming sales market share and brand value. Thus, this article aims to determine possible brand solutions creating a position in the electronic books market. The literature review method was applied to discuss the brand value and image formation tendencies in the electronic books market. It confirmed that the brand image is formed by emphasizing the distinctive aspects of the brand identity in marketing communication (positioning). On their basis, specific associations are included in the minds of consumers, which become the image of the brand. Accordingly, a theoretical research model was constructed. With the help of a quantitative research survey method, the data of 307 respondents were analyzed. Research data were analyzed using the SPSS program. The questionnaire data was validated using Crombach Alpha (0.829). The research results showed the need for correct consumer leading by creating the positioning strategy with orientation to differentiation in the marketing communication. The authors suggest how analyses of consumers' attitudes in the electronic books market could lead to brand image formation. Some more profound scientific value could be completed in the future while applying surveys to a broader range of organizations and their brands.
Konkurencja na rynku stale się nasila, dlatego firmy poszukują nowych sposobów na przyciągnięcie konsumentów i zwiększenie swojej przewagi konkurencyjnej. Marki stają się kluczowym narzędziem i źródłem wartości, jaką tworzą dla konsumenta. Wzmacniają przychylność i zaufanie konsumentów oraz zachęcają ich do wybierania konkretnych marek zamiast oferty konkurencji. Rozwiązania brandowe mogą być kluczowe dla motywacji klientów przy budowaniu udziału w rynku i wartości marki. Celem artykułu jest zatem określenie możliwych rozwiązań marki budujących pozycję na rynku książek elektronicznych. Do omówienia wartości marki i tendencji wizerunkowych na rynku książki elektronicznej zastosowano metodę przeglądu literatury. Potwierdziła ona, że wizerunek marki jest kształtowany przez podkreślanie w komunikacji marketingowej (pozycjonowanie) wyróżniających się aspektów tożsamości marki. Na ich podstawie w świadomości konsumentów powstają określone skojarzenia, które kształtują wizerunek marki. W związku z tym skonstruowano teoretyczny model badawczy. Za pomocą ilościowej metody ankietowej przeanalizowano dane 307 respondentów. Użyto do tego programu SPSS. Dane z kwestionariusza zostały zweryfikowane za pomocą współczynnika alfa Crombacha (0,829). Wyniki badań wykazały potrzebę prawidłowego prowadzenia konsumenta przez stworzenie strategii pozycjonowania zorientowanej na zróżnicowanie w komunikacji marketingowej. Autorzy sugerują, w jaki sposób analizy postaw konsumentów na rynku książek elektronicznych mogą prowadzić do kształtowania wizerunku marki. Głębszą wartość naukową można osiągnąć w przyszłości, stosując ankiety do zbadania szerszego zakresu organizacji i ich marek.
Bibliografia
References/Bibliografia
Aaker, D. (2014). Aaker on branding: 20 principles that drive success. Morgan James Publishing.
Aaker, D., & Joachimsthaler, E. (2000). Brand leadership. Simon and Schuster.
Alam, M. S., & Khan, B. M. (2019). The role of social media communication in brand equity creation: An empirical study. IUP Journal of Brand Management, 16(1), 54–78.
Alamsyah, D., Othman, N., & Mohammed, H. (2020). The awareness of environmentally friendly products: The impact of green advertising and green brand image. Management Science Letters, 10(9), 1961–1968. https://doi.org/10.5267/j.msl.2020.2.017
Ali, M., Iraqi, K. M., Khan, L., & Salam, F. (2019). The effect of traditional media communication and social media communication in generating consumer based brand equity in context of Pakistan. South Asian Journal of Management Sciences, 13(2), 137–154.
Arumugam, S. (2019). Definition and management of brands and brand equity. International Journal of Basic and Applied Research, 9(3), 742–746. http://www.pragatipublication.com/assets/uploads/doc/deae7-742-746.16447.pdf
Asshidin, N. H. N., Abidin, N., & Borhan, H. B. (2016). Perceived quality and emotional value that influence consumer's purchase intention towards American and local products. Procedia Economics and Finance, 35, 639–643. https://doi.org/10.1016/S2212-5671(16)00078-2
Atmaja, B. S., & Budi, A. S. L. (2016). The Effect of Brand DNA on the Interactive Marketing: Perspective of Junior Lecturers from the Faculty of Economics of a Catholic University. Procedia-Social and Behavioral Sciences, 224, 459–466. https://doi.org/10.1016/j.sbspro.2016.05.421
Barbu, C. M. (2016). Aligning the brand identity and brand image after rebranding. Management & Marketing, 14(2), 180–187.
Bashir, S., Khwaja, M. G., Rashid, Y., Turi, J. A., & Waheed, T. (2020). Green brand benefits and brand outcomes: The mediating role of green brand image. SAGE Open, 10(3). https://doi.org/10.1177/2158244020953156
Batey, M. (2008). Brand meaning. CRC Press.
Blankson, C. (2016). Positioning a brand. The Routledge companion to contemporary brand management, 164–185. https://www.researchgate.net/publication/309397870_Positioning_a_brand
Chen, C. T. (2019). The mediating effect of brand identity on brand knowledge and the operational development of universities. South African Journal of Business Management, 50(1).
Chen, Y. S., Chang, T. W., Li, H. X., & Chen, Y. R. (2020). The influence of green brand effect on green purchase intentions: The mediation effects of green brand associations and green brand attitude. International Journal of Environmental Research and Public Health, 17(11), 4089.
Chin, T. A., Lawi, N. H. B. M., Sulaiman, Z., Mas'od, A., Muharam, F. M., & Tat, H. H. (2019). Effect of green brand positioning, knowledge, and attitude of customers on green purchase intention. Journal of Arts & Social Sciences, 3(1), 23–33. https://ruijass.com/wp-content/uploads/2019/05/003GTFinal.pdf
Dann, St., & Dann, S. (2011). E-marketing: Theory and application. Macmillan International Higher Education.
Erkan, I., Gokerik, M., & Acikgoz, F. (2019). The impacts of Facebook ads on brand image, brand awareness, and brand equity. In: Handbook of Research on Entrepreneurship and Marketing for Global Reach in the Digital Economy, 442–462. IGI Global. https://doi.org/10.4018/978-1-5225-6307-5.ch019
Fayvishenko, D. (2018). Formation of brand positioning strategy. Baltic Journal of Economic Studies, 4(2), 245–248. https://doi.org/10.30525/2256-0742/2018-4-2-245-248
Ha, M. (2020). Investigating green brand equity and its driving forces. Management Science Letters, 10(10), 2385–2394. https://doi.org/10.5267/j.msl.2020.2.026
Heding, T., Knudtzen, C. F., Bjerre, M. (2020). Brand Management Mastering Research, Theory and Practice. Routledge.
Ianenko, M., Stepanov, M., & Mironova, L. (2020). Brand identity development. E3S Web of Conferences, 164. EDP Sciences. https://doi.org/10.1051/e3sconf
Išoraite., M. (2018). Brand image development. Ecoforum Journal, 7(1). http://www.ecoforumjournal.ro/index.php/eco/article/view/704
Jain, R. (2017). Basic branding concepts: Brand identity, brand image and brand equity. International Journal of Sales & Marketing Management Research and Development (IJSMMRD), 7, 1–8. https://doi.org/10.24247/ijsmmrdaug20171
Janonis, V., Dovaliene, A., & Virvilaite, R. (2007). Relationship of brand identity and image. Engineering Economics, 51(1). Prieiga per duomenu bazę EBSCO Publishing.
Jung, S., Chang, J. A., & Rho, S. (2020). An exploratory study on measuring brand image from a network perspective. The Journal of Society for e-Business Studies, 25(4), 33–60. https://doi.org/10.7838/jsebs.2020.25.4.033
Juščius, V., Labanauskaite, D., & Montvydaite, D. (2018). Prekės ženklo vertės ir vartotojo lojalumo sąsaju Lietuvos telekomunikaciju rinkoje tyrimas. Tiltai, 80(2), 1–22.
Kang, Q., Lu,J., Xu, J. (2021). Is e-reading environmentally more sustainable than conventional reading? Evidence from a systematic literature review. Library & Information Science Research, 43(3), 101105. https://doi.org/10.1016/j.lisr.2021.101105.
Kapferer, J. N. (2012). The new strategic brand management: Advanced insights and strategic thinking. Fifth Edition. Kogan Page Publishers.
Kardelis, K., (2016). Moksliniu, tyrimu, metodologija ir metodai. Mokslo ir enciklopediju, leidybos centras.
Kaur, H., Paruthi, M., Islam, J., & Hollebeek, L. D. (2020). The role of brand community identification and reward on consumer brand engagement and brand loyalty in virtual brand communities. Telematics and Informatics, 46, 101321. https://doi.org/10.1016/j.tele.2019.101321
Ke, T. T., Shin, J., & Yu, J., (2020). A theory of brand positioning: product-portfolio view. SSRN (3688098). https://dx.doi.org/10.2139/ssrn.3688098
Keller, K. L., & Swaminathan, V. (2020). Strategic Brand Management: Building, Measuring and Managing Brand Equity. 5th edition. Pearson.
Kenarova-Pencheva, I. (2019). Brand and trademark — The challenge to define the difference. International Journal of Economics and Management Systems, 4. http://www.iaras.org/iaras/filedownloads/ijems/2019/007-0012(2019).pdf
Kumar, J., & Kumar, V. (2020). Drivers of brand community engagement. Journal of Retailing and Consumer Services, 54(101949).
Mao, Y., Lai, Y., Luo, Y., Liu, S., Du, Y., Zhou, J., Ma, J., Bonaiuto, F., & Bonaiuto, M. (2020). Apple or Huawei: Understanding flow, brand image, brand identity, brand personality and purchase intention of smartphone. Sustainability, 12(8), 3391. https://doi.org/10.3390/su12083391
Martinus, H., & Chaniago, F. (2017). Analysis of branding strategy through Instagram with storytelling in creating brand image on proud project. Humaniora, 8(3), 201–210. https://doi.org/10.21512/humaniora.v8i3.3678
Mihardjo, L., Sasmoko, S., Alamsjah, F., & Elidjen, E. (2019). The influence of digital customer experience and electronic word of mouth on brand image and supply chain sustainable performance. Uncertain Supply Chain Management, 7(4), 691–702. https://doi.org/10.5267/j.uscm.2019.4.001
Nadube, P. M., & Didia, J. U. D. (2018). Market targeting and strategic positioning. International Journal of Marketing Research and Management, 8(1), 32–34. https://www.researchgate.net/publication/336773986_Market_targeting_and_strategic_positioning
Nistorescu, T., Barbu, M. C., & Dumitriu, R. I. (2013). Trademark vs brand: A conceptual approach. Management & Marketing Journal, 11(1), 29–37.
Nuseir, M. T. (2019). The impact of electronic word of mouth (e-WOM) on the online purchase intention of consumers in the Islamic countries-a case of (UAE). Journal of Islamic Marketing. http://dx.doi.org/10.1108/JIMA-03-2018-0059
Oppong, P. K., & Phiri, M. A. (2018). Impact of brand awareness and association on loyalty: The role of equity in plant medicine market in Kumasi, Ghana. African Journal of Business and Economic Research, 13(2), 163–181.
Patterson, M. (1999). Re-appraising the concept of brand image. Journal of Brand Management, 6(6), 409–426. https://doi.org/10.1057/bm.1999.32
de Paula, E., & Chaves, S. (2017). Identity, positioning, brand image and brand equity comparison: A vision about quality in brand management. Independent Journal of Management & Production, 8(4), 1246–1263. https://doi.org/10.14807/ijmp.v8i4.637
Percy, L. (2018). Strategic integrated marketing communications. 3rd edition. Routledge.
Pranulis, V. P., & Dikèius, V. (2012). Rinkodaros tyrimai: teorija ir praktika. Vilniaus universiteto leidykla.
Prema, D. A., & Gnanamoni, S. M. (2018). Impact of brand image on consumer buying behaviour. International Journal of Emerging Technologies in Engineering Research. 6(1). https://www.ijeter.everscience.org/Manuscripts/Volume-6/Special%20Issue-1/Vol-6-special-issue-1-M-15.pdf
Santos, K. E. S. (2020). Online marketing: Benefits and difficulties to online business sellers. International Journal of Advanced Engineering Research and Science, 7(3). https://dx.doi.org/10.22161/ijaers.73.27
Sidharta, M. W., Syah, T. Y. R., & Saptaningsih, A. B. (2021). The relationship between social media communication and word of mouth inside brand image and purchase intention. Journal of Multidisciplinary Academic, 5(1), 61–66. https://kemalapublisher.com/index.php/JoMA/article/viewFile/539/542
Snyder, D. G., & Newman, K. P. (2019). Reducing consumer loneliness through brand communities. Journal of Consumer Marketing, 36(2), 337–347.
Song, H., Wang, J., & Han, H. (2019). Effect of image, satisfaction, trust, love, and respect on loyalty formation for name-brand coffee shops. International Journal of Hospitality Management, 79, 50–59. https://doi.org/10.1016/j.ijhm.2018.12.011
Spiller, L. (2020). Direct, digital & data-driven marketing. 5th edition. SAGE Publications.
Stonytė, E., Kinderis, R. (2020). Prekės ženklo Klaipėdos baseinas žinomumo analizė. Science & Processes of Education/Mokslas ir Edukaciniai Procesai, (2).
Susanti, V., Sumarwan, U., Simanjuntak, M., & Yusuf, E. Z. (2019). How to manage customer satisfaction through brand association and perceived value strategy. Journal of Management and Marketing Review, 4(3), 184–193.
Todor, R. D. (2016). Blending traditional and digital marketing. Bulletin of the Transilvania University of Brasov. Economic Sciences. Series V, 9(1).
Vanagienė, V., & Ramanauskienė, J. (2008). Prekės ženklo svarba ir jo vertės kūrimo galimybės. Vadybos mokslas ir studijos-kaimo verslu ir ju infrastruktūros plėtrai, (2), 169–180.
Voorveld, H. A., Van Noort, G., Muntinga, D. G., & Bronner, F. (2018). Engagement with social media and social media advertising: The differentiating role of platform type. Journal of Advertising, 47(1), 38–54.
Wijaya, B. S. (2013). Dimensions of brand image: A conceptual review from the perspective of brand communication. European Journal of Business and Management, 5(31), 55–65. http://repository.bakrie.ac.id/153/1/KOM-Artikel-007%20Dimensions%20of%20Brand%20Image%20A%20Conceptual%20Review.pdf
Woods, P. (2020). The brand strategy canvas: A one-page guide for startups. Apress. https://doi.org/10.1007/978-1-4842-5159-1
Zhang, Y. (2015). The impact of brand image on consumer behavior: A literature review. Open Journal of Business and Management, 3(01). https://doi.org/10.4236/ojbm.2015.31006
Žydžiūnaite, V. (2007). Tyrimo dizainas: struktūra ir strategijos. Technologija.