Supply chain process innovation between HRM capabilities and SC performance. An empirical analysis from the textile industry

Innowacyjność procesów łańcucha dostaw pomiędzy możliwościami HRM a wydajnością SC. Analiza empiryczna przemysłu tekstylnego

This study is aimed to explain the relationship between Human Resource Management (HRM) capabilities and Supply Chain Performance in the textile and apparel industry and to determine the mediating role of Process Innovation (PI), which improves supply chain processes in this relationship. Two research models were introduced in the study. Hypotheses belonging to research models have been developed. Structural equation modelling was applied to test the hypotheses. The sample area of the research consists of textile and apparel companies operating in Turkey. The research level is at the executive level. HRM capabilities significantly affect SC performance in the textile and apparel industry. In addition, it was concluded that PI has a full mediating effect on the HRM-SC performance relationship. It has been determined that PI applications contribute to increasing efficiency in supply chain management processes and performance and support the development of HRM capabilities.

Niniejsze badanie ma na celu wyjaśnienie związku między zdolnościami zarządzania zasobami ludzkimi (HRM) a wydajnością łańcucha dostaw w przemyśle tekstylnym i odzieżowym oraz określenie pośredniczącej roli innowacji procesowych (PI), które usprawniają procesy łańcucha dostaw w tej relacji. W badaniu wykorzystano dwa modele badawcze. Opracowano także hipotezy należące do modeli badawczych. W celu przetestowania hipotez zastosowano modelowanie równań strukturalnych. Przykładowy obszar badań stanowią firmy tekstylno-odzieżowe działające w Turcji. Badania przeprowadzono na poziomie zarządu. Wykazano, że możliwości zarządzania zasobami ludzkimi istotnie wpływają na wydajność SC w przemyśle tekstylnym i odzieżowym. Ponadto stwierdzono, że innowacje procesowe (PI) mają pełny wpływ mediacyjny na relację wydajności HRM–SC, a aplikacje PI przyczyniają się do zwiększenia efektywności procesów i wydajności zarządzania łańcuchem dostaw oraz wspierają rozwój możliwości HRM.

Bibliografia/References
Ambe, I. M. (2014). Key indicators for optimising supply chain performance: The case of light vehicle manufacturers in South Africa. Journal of Applied Business Research, 30(1), 277–290. https://doi.org/10.19030/jabr.v30i1.8301
Anderson, J. C. & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411–423. https://doi.org/10.1037/0033-2909.103.3.411
Apte, U. M., & Viswanathan, S. (2000). Effective cross docking for improving distribution efficiencies. International Journal of Logistics, 3(3), 291–302. https://doi.org/10.1080/713682769
Armstrong, J. S., & Overton, T. S. (1977). Estimating nonresponse bias in mail surveys. Journal of Marketing Research, 14(3), 396–402. https://doi.org/10.1177/002224377701400320
Arzu Akyuz, G., & Erman Erkan, T. (2010). Supply chain performance measurement: A literature review. International Journal of Production Research, 48(17), 5137–5155. https://doi.org/10.1080/00207540903089536
Atilgan, C., & McCullen, P. (2011). Improving supply chain performance through auditing: A change management perspective. Supply Chain Management: An International Journal, 16(1), 11–19. https://doi.org/10.1108/13598541111103467
Beamon, B. M. (1999). Measuring supply chain performance. International Journal of Operations & Production Management, 19(3), 275–292. https://doi.org/10.1108/01443579910249714
Beugelsdijk, S. (2008). Strategic human resource practices and product innovation. Organization Studies, 29(6), 821–847. https://doi.org/10.1177/0170840608090530
Bigoness, W. J., & Perreault Jr, W. D. (1981). A conceptual paradigm and approach for the study of innovators. Academy of Management Journal, 24(1), 68–82. https://doi.org/10.5465/255824
Bogataj, D., Bogataj, M., & Drobne, S. (2019). Interactions between flows of human resources in functional regions and flows of inventories in dynamic processes of global supply chains. International Journal of Production Economics, 209, 215–225. https://doi.org/10.1016/j.ijpe.2017.10.018
Büyüköztürk, Ș., Çakmak, E. K., Akgün, Ö. E., Karadeniz, Ș., & Demirel, F. (2017). Bilimsel araætirma yöntemleri. Pegem Atif Indeksi. https://doi.org/10.14527/9789944919289
Chan, F. T., & Qi, H. J. (2003). An innovative performance measurement method for supply chain management. Supply Chain Management: An International Journal, 8(3), 209–223. https://doi.org/10.1108/13598540310484618
Chang, H. H., Wong, K. H., & Chiu, W. S. (2019). The effects of business systems leveraging on supply chain performance: Process innovation and uncertainty as moderators. Information & Management, 56(6), 103–140. https://doi.org/10.1016/j.im.2019.01.002
Chen, C. J., & Huang, J. W. (2009). Strategic human resource practices and innovation performance — The mediating role of knowledge management capacity. Journal of Business Research, 62, 104–114. https://doi.org/10.1016/j.jbusres.2007.11.016
Chithambaranathan, P., Subramanian, N., Gunasekaran, A., & Palaniappan, P. K. (2015). Service supply chain environmental performance evaluation using grey based hybrid MCDM approach. International Journal of Production Economics, 166, 163–176. https://doi.org/10.1016/j.ijpe.2015.01.002
Choi, T. M., & Sethi, S. (2010). Innovative quick response programs: a review, International Journal of Production Economics, 127(1), 1–12. https://doi.org/10.1016/j.ijpe.2010.05.010
Chuang, L. M. (2005). An empirical study of the construction of measuring model for organizational innovation in Taiwanese high-tech enterprises. Journal of American Academy of Business, 6(1), 299–304.
Claassen, M. J. T., van Weele, A. J., & van Raaij, E. M. (2008). Performance outcomes and success factors of vendor managed inventory (VMI), Supply Chain Management: An International Journal, 13(6), 406–414. https://doi.org/10.1108/13598540810905660
Corsten, D., & Kumar, N. (2005). Do suppliers benefit from collaborative relationships with large retailers? An empirical investigation of efficient consumer response adoption. Journal of Marketing, 69(3), 80–94. https://doi.org/10.1509/jmkg.69.3.80.66360
Damanpour, F. (1996). Organizational complexity and innovation: Developing and testing multiple contingency models. Management Science, 42(5), 693–716. https://doi.org/10.1287/mnsc.42.5.693
Damanpour, F., & Gopalakrishnan, S. (2001). The dynamics of the adoption of product and process innovations in organizations. Journal of Management Studies, 38(1), 45–65. https://doi.org/10.1111/1467-6486.00227
Damanpour, F., Szabat, K. A., & Evan, W. M. (1989). The relationship between types of innovation and organizational performance. Journal of Management Studies, 26(6), 587–602. https://doi.org/10.1111/j.1467-6486.1989.tb00746.x
Darmawan, A., Wong, H., & Thorstenson, A. (2021). Supply chain network design with coordinated inventory control. Transportation Research. Part E: Logistics and Transportation Review, 145(102168). https://doi.org/10.1016/j.tre.2020.102168
Ding, M. J., Kam, B. H., Zhang, J. Y., & Jie, F. (2015). Effects of human resource management practices on logistics and supply chain competencies-evidence from China logistics service market. International Journal of Production Research, 53(10), 2885–2903. https://doi.org/10.1080/00207543.2014.946569
Dixon, J. R., Nanni, A. J., & Vollmann, T. E. (1990). New performance challenge: Measuring operations for world-class competition (Irwin/Apics Series in Production Management). McGraw-Hill Professional Publishing.

Donate, M. J., Pena, I., & Sanchez de Pablo, J. D. (2016). HRM practices for human and social capital development: Effects on innovation capabilities. The International Journal of Human Resource Management, 27(9), 928–953. https://doi.org/10.1080/09585192.2015.1047393
Ettlie, J. E., & Reza, E. M. (1992). Organizational integration and process innovation. Academy of Management Journal, 35(4), 795–827. https://doi.org/10.5465/256316
EURATEX. (2021). The European Apparel and Textile Confederation. https://euratex.eu/sustainable-businesses/circular-economy/(accessed 12.06.2021).
Evans, J. D. (1996). Straightforward statistics for the behavioral sciences. Thomson Brooks/Cole Publishing Co.
Fisher, S. L., Graham, M. E., Vachon, S., & Vereecke, A. (2010). Guest Editors' Note: Don't miss the boat: Research on HRM and supply chains. Human Resource Management, 49(5), 813–828. https://doi.org/10.1002/hrm.20386
Florén, H., Rundquist, J., & Fischer, S. (2016). Entrepreneurial orientation and human resource management: Effects from HRM practices. Journal of Organizational Effectiveness, 3(2), 164–180. https://doi.org/10.1108/joepp-03-2016-0029
Grant, R. M. (1996). Toward a knowledge-based theory of the firm. Strategic Management Journal, 17(S2), 109–122. https://doi.org/10.1002/smj.4250171110
Guest, D. E. (2011). Human resource management and performance: Still searching for some answers. Human Resource Management Journal, 21(1), 3–13. https://doi.org/10.1111/j.1748-8583.2010.00164.x
Gunasekaran, A., Papadopoulos, T., Dubey, R., Wamba, S. F., Childe, S. J., Hazen, B., & Akter, S. (2017). Big data and predictive analytics for supply chain and organizational performance. Journal of Business Research, 70, 308–317. https://doi.org/10.1016/j.jbusres.2016.08.004
Gunasekaran, A., Williams, H. J., & McGaughey, R. E. (2005). Performance measurement and costing system in new enterprise. Technovation, 25(5), 523–533. https://doi.org/10.1016/s0166-4972(03)00176-7
Haq, M. Z. U., Gu, M., & Huo, B. (2020). Enhancing supply chain learning and innovation performance through human resource management. The Journal of Business and Industrial Marketing, 36(3), 552–568. https://doi.org/10.1108/jbim-12-2019-0534
Hattab, S., Antara, M., Hanani, N., Darmawan, D. P., & Basir-Cyio, M. (2021). The role of smallholder human resources on the performance of the supply chain of cocoa beans in Central Sulawesi Indonesia: A structural equation modeling analysis. Songklanakarin Journal of Science & Technology, 43(3), 847–854.
Hayes, A. F. (2017). Introduction to mediation, moderation, and conditional process analysis: A regression-based approach. Guilford Publications.
Hill, C. A., Zhang, G. P., & Miller, K. E. (2018). Collaborative planning, forecasting, and replenishment & firm performance: An empirical evaluation. International Journal of Production Economics, 196, 12–23. https://doi.org/10.1016/j.ijpe.2017.11.012
Holmberg, S. (2000). A systems perspective on supply chain measurements. International Journal of Physical Distribution & Logistics Management, 30(10), 847–868. https://doi.org/10.1108/09600030010351246
Huo, B., Qi, Y., Wang, Z. and Zhao, X. (2014), The impact of supply chain integration on firm performance: The moderating role of competitive strategy. Supply Chain Management: An International Journal, 19(4), pp. 369–384. https://doi.org/10.1108/scm-03-2013-0096
Jackson, S. E., & Schuler, R. S. (1995). Understanding human resource management in the context of organizations and their environments. Annual Review of Psychology, 46(1), 237–264. https://doi.org/10.1146/annurev.ps.46.020195.001321
Jena, S. K., & Ghadge, A. (2021). An integrated supply chain — human resource management approach for improved supply chain performance. The International Journal of Logistics Management, 32(3), 918–941. https://doi.org/10.1108/ijlm-03-2020-0151
Jiménez-Jiménez, D., & Sanz-Valle, R. (2005). Innovation and human resource management fit: An empirical study. International Journal of Manpower, 26(4), 364–381. https://doi.org/10.1108/01437720510609555
Juhdi, N., & Hashim, J. (2018). Mediating effect of technological innovation on the relationship between HRM, and performance in selected SMEs in Malaysia. International Journal of Business and Tehnopreneurship, 8(1), 77–94.
Kahn, K. B. (2018). Understanding innovation. Business Horizons, 61(3), 453–460.
Kaplan, R. S. & Norton, D. P. (2005). The balanced scorecard: Measures that drive performance. Harvard Business Review, 83(7), 172–180.
Keegan, D. P., Eiler, R. G., & Jones, C. R. (1989). Are your performance measures obsolete?. Strategic Finance, 70(12), 45–50.
Kiil, K., Dreyer, H. C., Hvolby, H. H., & Chabada, L. (2018). Sustainable food supply chains: The impact of automatic replenishment in grocery stores. Production Planning & Control, 29(2), 106–116. https://doi.org/10.1080/09537287.2017.1384077
Lee, H. L. (2004). The triple-A supply chain. Harvard Business Review, 82(10), 102–113.
Li, Z., Xu, X., & Kumar, A. (2007). Supply chain performance evaluation from structural and operational levels. In: 2007 IEEE Conference on Emerging Technologies and Factory Automation (1131–1140). EFTA. https://doi.org/10.1109/efta.2007.4416909
Lin, C. Y. Y., & Chen, M. Y. C. (2007). Does innovation lead to performance? An empirical study of SMEs in Taiwan. Management Research News, 30(2), 115–132. https://doi.org/10.1108/01409170710722955
Lu, K., Zhu, J., & Bao, H. (2015). High-performance human resource management and firm performance: The mediating role of innovation in China, Industrial Management & Data Systems, 115(2), 353–382. https://doi.org/10.1108/IMDS-10-2014-0317
Mandal, S. (2018). Influence of human capital on healthcare agility and healthcare supply chain performance. The Journal of Business and Industrial Marketing, 33(7), 1012–1026. https://doi.org/10.1108/jbim-06-2017-0141

McLachlin, R. (1997). Management initiatives and just-in-time manufacturing. Journal of Operations Management, 15(4), 271–292. https://doi.org/10.1016/s0272-6963(97)00010-7
Mendoza-Fong, J. R., García-Alcaraz, J. L., Avelar-Sosa, L., & Díaz-Reza, J. R. (2019). Impact of managers and human resources on supply chain performance. Research in Computing Science, 148, 47–56. https://doi.org/10.13053/rcs-148-4-5
Mondal, S., & Samaddar, K. (2021). Reinforcing the significance of human factor in achieving quality performance in data-driven supply chain management. The TQM Journal, ahead-of-print. https://doi.org/10.1108/tqm-12-2020-0303
OECD. (2005). Oslo manual, guidelines for collecting and interpreting innovation data (3rd ed.). OECD Publishing. https://doi.org/10.1787/9785760201737-ru
Pfeffer, J., & Jeffrey, P. (1998). The human equation: Building profits by putting people first. Harvard Business Press.
Prieto, I. M., & Pérez-Santana, M. P. (2014). Managing innovative work behavior: The role of human resource practices. Personnel Review, 43(2), 184–208. https://doi.org/10.1108/pr-11-2012-0199
Psomas, E., Kafetzopoulos, D., & Gotzamani, K. (2018). Determinants of company innovation and market performance. The TQM Journal, 30(1), 54–73. https://doi.org/10.1108/tqm-07-2017-0074
Puhovichova, D., & Jankelova, N. (2020). Changes of human resource management in the context of impact of the fourth industrial revolution. Industry 4.0, 5(3), 138–141.
Raj, R., & Srivastava, K. B. (2013). The mediating role of organizational learning on the relationship among organizational culture, HRM practices and innovativeness. Management and Labour Studies, 38(3), 201–223. https://doi.org/10.1177/0258042x13509738
Riana, I. G., Suparna, G., Suwandana, I. G. M., Kot, S., & Rajiani, I. (2020). Human resource management in promoting innovation and organizational performance. Problems and Perspectives in Management, 18(1), 107. https://doi.org/10.21511/ppm.18(1).2020.10
Rungsrisawat, S., & Jermsittiparsert, K. (2019). Does human capital improve health care agility through health care supply chain performance? Moderating role of technical orientation. International Journal of Supply Chain Management, 8(5), 792–803.
Sangari, M. S., & Razmi, J. (2015). Business intelligence competence, agile capabilities, and agile performance in supply chain. The International Journal of Logistics Management, 26(2), 356–380. https://doi.org/10.1108/ijlm-01-2013-0012
Schniederjans, D. G. (2018). Business process innovation on quality and supply chains. Business Process Management Journal, 24(3), 635–651. https://doi.org/10.1108/bpmj-04-2016-0088
Seo, Y. J., Dinwoodie, J., & Kwak, D. W. (2014). The impact of innovativeness on supply chain performance: Is supply chain integration a missing link?. Supply Chain Management, 19(5–6), 733–746. https://doi.org/10.1108/scm-02-2014-0058
Shahid, H. M., Waseem, R., Khan, H., Waseem, F., Hasheem, M. J., & Shi, Y. (2020). Process innovation as a moderator linking sustainable supply chain management with sustainable performance in the manufacturing sector of Pakistan. Sustainability, 12(6), 2303. https://doi.org/10.3390/su12062303
Shehab, E. M., Sharp, M. W., Supramaniam, L., & Spedding, T. A. (2004). Enterprise resource planning: An integrative review. Business Process Management Journal, 10(4), 359–386. https://doi.org/10.1108/14637150410548056
Sparrow, P., Schuler, R. S., & Jackson, S. E. (1994). Convergence or divergence: Human resource practices and policies for competitive advantage worldwide. International Journal of Human Resource Management, 5(2), 267–299. https://doi.org/10.1080/09585199400000019
Swart, W., Hall, C., & Chen, H. (2012). Human performance in supply chain management. Supply Chain Forum: International Journal, 13(2), 10–20. https://doi.org/10.1080/16258312.2012.11517289
Tabachnick, B., & Fidell, L. (2013). Using multivariate statistics (sixth ed.), Pearson, Boston
Tan, C. L., & Nasurdin, A. M. (2011). Human resource management practices and organizational innovation: Assessing the mediating role of knowledge management effectiveness. Electronic Journal of Knowledge Management, 9(2), 155–167.
Turulja, L., & Bajgoric, N. (2018). Information technology, knowledge management and human resource management: Investigating mutual interactions towards better organizational performance. VINE. Journal of Information and Knowledge Management Systems, 48(2), 255–276. https://doi.org/10.1108/vjikms-06-2017-0035
Wong, W. P., & Wong, K. Y. (2008). A review on benchmarking of supply chain performance measures. Benchmarking, 15(1), 25. https://doi.org/10.1108/14635770810854335
Yavuz, O., & Ersoy, A. (2013). Tedarik zinciri performansinin degerlendirilmesinde kullanilan degiækenlerin yapay sinir agi yöntemiyle degerlendirilmesi. Ankara Haci Bayram Veli Üniversitesi Iktisadi ve Idari Bilimler Fakültesi Dergisi, 15(2), 209. https://doi.org/10.34246/ahbvuhfd.979208
Yildiz, K.,, & Ahi, M. T. (2020). Demiryolu Lojistiginde Tedarik Zinciri Performans.
Yu, W., Chavez, R., Feng, M., Wong, C. Y., & Fynes, B. (2020). Green human resource management and environmental cooperation: An ability-motivation-opportunity and contingency perspective. International Journal of Production Economics, 219, 224–235. https://doi.org/10.1016/j.ijpe.2019.06.013