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Material Economy and Logistics 10/2020

ISBN: 1231-2037
Pages: 37
Publication date: 2020
Place publication: Warszawa
Binding: paperback
Format: A4
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DOI: 10.33226/1231-2037.2020.10.1
JEL: D02, L14

One of the key prerequisites for establishing the network connections in a supply chain is the focus of primary members on core competencies and outsourcing remaining services to the service providers. As a result, the multiple relationships with several actors are established. In the literature, to illustrate the network relationships in a supply chain, the concept of transitive triads has been often employed. Nonetheless, this framework is rather static, as it does not derive the real dynamics of forming the network relationship in the light of the social capital theory for which the concept of triad is a key issue. The paper aims to reveal and describe the stages of forming the network relationships in a supply chain with the use of transitive service triad. The transitive triad encompasses three actors that establish the dyadic relationships between one another. As a result, the transitive triad is formed by three dyadic arrangements.

Keywords: network; triad; dynamics of network relationships
DOI: 10.33226/1231-2037.2020.10.2
JEL: M30, O00, O31

Logistic customer service, especially in the area of e-commerce, is evolving significantly. A few years ago, the delivery could be made within a few days of purchase, now the optimal time is 24–48 hours. It is therefore necessary for entities operating in the field of e-commerce to cooperate with the company or courier companies that are able to carry out these deliveries. Today, cooperation between business entities, institutions and individuals takes on a completely new dimension. Developed relationships and trust, as well as the possibility of sharing resources or creating new solutions, are becoming more and more important. The ongoing transfer of knowledge, information, capital and human resources makes it worth referring to the concept and theory of economic sciences in this area. When creating a logistic service process, one should look for such a combination of resources that will most effectively meet the growing expectations of customers. Thus, their skillful use, not just having, is of undoubted value.

The aim of this article is to show the important role of logistic customer service in e-commerce and to present it in the light of theoretical foundations: resource theory, transaction cost theory, behavioral economics and the sharing economy. Literature sources were used in the study. The considerations made it possible to define the role of the foundations of economic theories as the building blocks of the competitive position of e-enterprises.

Keywords: logistic customer service; e-commerce; behavioral economics; sharing economy
DOI: 10.33226/1231-2037.2020.10.3
JEL: I2, J2, J8

In 2016, the Integrated Qualifications System Act entered into force. An element of this system is the Integrated Qualifications Register, which contains information about qualifications awarded in Poland, reported by various institutions in many fields, including transport. The article describes the general principles of the system and register, and presents proposals of the new qualifications submitted by Motor Transport Institute, which may contribute to improving the quality of selected field of work in the motorization sector.

Keywords: Integrated Qualifications System; Integrated Qualifications Register; qualification; motorization; Motor Transport Institute
DOI: 10.33226/1231-2037.2020.10.4
JEL: L74, L92

Construction is one of the most important branches of the economy. The specificity of this industry causes that logistics plays a huge role in conducting construction works. The metalogistic system related to the delivery of materials to the investment site is particularly important here. The aim of the article is to present the essence of the functioning of construction wholesalers, taking into account logistic support for construction services and to point out the significant benefits for the builders resulting from cooperation with an construction warehouse. The participant observation method was used. Based on the analysis, it was found that construction wholesalers play a very important role in the logistics systems of construction companies. The main benefits that they offer the builders include not only the availability of materials and their timely delivery synchronized with the work schedule, but also the access to many additional services.

Keywords: construction wholesalers; logistic support; construction services
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