Dr Natalia Szozda
ORCID: 0000-0002-8030-0104
DOI: 10.33226/1231-2037.2021.1.1
JEL: D02, L14
Due to the new purchasing trends, omnichannels in the product distribution are exposed to dynamic changes. One of such changes is the digital transformation, which affects not only the way the purchases are made, but also transport, collection of products by customers and management of product returns. Oftentimes, these activities are transferred to the virtual world, and they are performed with the use of innovative technology. The aim of this paper is to present the use of in-store and out-store technologies in the omnichannel structure from the perspective of new emerging purchasing trends.