The aim of the article is to assess the alignment between tourists’ expectations regarding transport infrastructure in resort towns and their actual experiences. The study applied Expectation- Confirmation Theory (ECT) and the Wilcoxon signed rank test to analyse data collected using the CAWI method from a sample of 847 tourists from Poland. The results indicate negative disconfirmation across all 26 analysed variables, with the largest discrepancies concerning parking and public transport fees, as well as accessibility for people with disabilities. Based on the level of expectations, magnitude of disconfirmation, and strength of statistical effect, a typology comprising four categories of variables was developed: critical shortcomings, unmet hopes, low expectations, and hidden gems. This typology serves as a practical tool for prioritizing investments in transport infrastructure of tourist destinations.

This article presents the results of our own research on the impact of micromobility infrastructure on tourist preferences in Polish holiday destinations. The aim of the study was to identify the infrastructural elements important for the development of micromobility in resorts in Poland. Using a logistic regression model in a study conducted on a sample of 1000 respondents, six key factors influencing the perception of micromobility were identified. The strongest predictors of positive perception were: availability of bicycle and scooter rentals, infrastructure accompanying cycling paths, and road quality in the holiday destination. The results indicate that for the development of micromobility in tourist destinations, it is necessary to provide comprehensive infrastructure and take local conditions into account. This is particularly important in the context of the inverted mobility pyramid concept, the implementation of which requires understanding tourist preferences and gradually introducing solutions that limit the dominance of car transport in favor of more sustainable forms of movement.