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Dr Magdalena Klimczuk-Kochańska
ORCID: 0000-0002-0069-110X

Assistant professor at the Faculty of Management, University of Warsaw, where she also obtained her PhD in Economic Sciences with a specialisation in Management and Quality Sciences. Her primary research interests include the agrifood sector, focusing on consumer trust, innovation, and cooperation among small and medium-sized enterprises (SMEs). She is actively involved in international research projects addressing these issues (including those within EIT Food and the Horizon Europe programme). She publishes her work in academic journals such as “Food Policy” and “Food Quality and Preference”.

 
DOI: 10.33226/1231-7853.2025.6.3
JEL: M10, M14, M31, M37, O52, Q56

Growing stakeholder pressure for corporate social and environmental responsibility (CSR) has made CSR communication ubiquitous. However, this has also increased the risk of greenwashing which is understood as misleading claims about genuine environmental commitment. This article aims to identify key indicators of greenwashing and CSR authenticity. Then it explores how a complementary analytical framework based on these indicators can be developed and structured to support a holistic assessment of the credibility of CSR communication. The article uses a systematic literature review and a conceptual synthesis of theories, typologies, and assessment models. It argues that CSR communication can be assessed using observable signals. Accordingly, two complementary analytical frameworks are presented. The first systematises the dimensions and indicators of greenwashing, while the second focuses on the dimensions and indicators of CSR authenticity. The proposed approach offers a basis for a tool for researchers, practitioners and regulators to evaluate CSR communications, promoting transparency and corporate responsibility critically.

Keywords: greenwashing; CSR authenticity; Corporate Social Responsibility; CSR communication