A cold chain is a system that ensures the maintenance of a constant and controlled temperature during the production, storage, and transport of thermally sensitive products to the end user. The cold chain ensures the quality and freshness of products that can spoil under unsuitable conditions, and applies to food and pharmaceutical products, among others. The considerations undertaken in the article were aimed at finding an answer to the question that constitutes the research problem: How does safety management in the Ulmer cold chain influence the maintenance of a constant temperature, health safety and quality of transported products? The hypothesis was formulated as follows: Effective safety management in Ulmer’s cold chain has a significant impact on maintaining the quality and health safety of transported products. The article utilizes theoretical research methods such as analysis, synthesis, and inference, as well as an empirical case study approach. The article’s introduction defines the nature of the cold chain and describes the company. It then presents potential threats within the cold chain and outlines preventive measures in this area. The final section of the article contains conclusions. The article is based on publicly available literature and materials provided by Ulmer.

In today’s world, dominated by the rapidly growing e-commerce industry, customer service is an integral part of any business strategy. A significant task of customer service is to integrate all areas of a company’s operations in order to meet customer needs. Through customer service, a company has the opportunity to learn about customer expectations and, thanks to efficient customer service, the company should be able to meet their needs. With this in mind, it should be noted that the aim of the research was to identify the role of customer service in selected courier companies. As a result of this objective, the research problem was formulated in the form of the following question: What is the importance of customer service in the activities of selected courier companies? The article uses theoretical research methods such as analysis, synthesis, inference, and comparison, as well as a practical research method, namely a diagnostic survey using a questionnaire addressed to users of courier services. The presented research was limited by the subjective scope of studies, which covers the activities of selected courier companies: InPost, DHL, and DPD. The subject scope defines the importance of customer service in the operations of the discussed courier companies. The time scope covers the years 2010–2025, while the spatial scope covers the territory of Poland.

The political and economic situation in Poland and internationally has a clear impact on the functioning of individual sectors of the national economy, including in the area of broadly understood logistics. The dynamics of restrictions in the years 2020–2023 caused by, among others, inflation, forced changes in the management method in enterprises from the logistics industry and beyond. The paper reviews the management models of logistics enterprises in the context of inflation. Guided by the purpose formulated in this way, the research problem was presented in the form of the following question: What business management models determine the efficient operation of logistics enterprises in the conditions of rising prices of goods and services and consumer services? The following research methods were used in the article: analysis, which was used to process material from the annual reports of the National Bank of Poland and statistical tables of the Central Statistical Office, as well as synthesis and inference, which made it possible to formulate conclusions. The initial part of the article presents a short description of the logistics industry in Poland, the next authors focused on its analysis with emphasis on the years, corresponding to the general crisis in the country. The last part of the article is the conclusions. The authors emphasize that the article is an introduction to further work in this area.

The article refers to dilemmas related to distance learning at the War Studies University from the perspective of parttime 2nd year logistics students. Introduction consists of a briefly described COVID-19 pandemic situation progressively continued by the authors' preliminary examination supplemented by expert interview based on participation of 5 academic students. The final part includes conclusions. The authors take notice that the paper is an introduction to further research referring to pandemic influence on the quality of distance learning.

The fundamental intent of the following article is to reveal the impact of SARS-CoV-2 on the Polish enterprise performance during the coronavirus pandemic. The time range covers the fourth quarter of 2019 and the first half of 2020. The article contains successively the essence of COVID-19, the condition of enterprises in the current conditions, and outlines the actions of the Polish Government caused by the pandemic. Due to the lack of compact studies on SARS-CoV-2, the article is based on publicly available data on the websites of the World Health Organization as well as Polish ministerial institutions.