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Subhranil Dey
ORCID: 0009-0009-3240-9170

BBA student, business practitioner and emerging researcher affiliated with the Faculty of International Business, Poznań University of Economics and Business. His research interests include consumer psychology, environmental social governance (ESG), He participates in the REWORK project (“Can remote work make the labour market more inclusive?”) as a research investigator.

 

 
DOI: 10.33226/1231-7853.2025.8.5
JEL: M31, Q56, D12, Q01, M14, O57

This study examines how eco-labels shape consumer trust and purchase intentions among Generation Z in Poland and India – two contexts that differ markedly in regulatory oversight and market conditions. Using a cross-sectional online survey (N = 167; Poland: 82, India: 85) based on a non-probability convenience sample of university students and early-career adults, we measured awareness, trust and purchase intention with validated items and analysed between-country differences with independent-samples t-tests and chi-square tests (effect sizes and 95% CIs reported). Brief qualitative insights from open ended responses were used to contextualise quantitative patterns. Results indicate higher eco-label awareness and trust in Poland, consistent with EU credibility and clearer certification, while Indian respondents report lower trust and greater price sensitivity linked to information gaps, affordability/availability constraints and scepticism about monitoring. The findings, positioned against recent literature, suggest practical steps for regulators and marketers – improving transparency and communication of certification, strengthening education and label clarity, and tailoring pricing/distribution to local constraints – while acknowledging limitations related to sampling and self-reports and outlining directions for broader, representative follow-ups.

Keywords: eco-labels; consumer trust; Generation Z; sustainable consumption; green certifications