The article presents the results of survey research assessing the importance of individual components of relational capital from the point of view of the strategies implemented in enterprises. The relationship between relational capital and logistics processes was also analysed. The analysis of the data was based on the results of surveys from 200 enterprises located in the southern part of Poland. The purpose of the research was to determine the relationship between selected elements of relational capital and the effects of functioning of enterprises in the context of logistics processes. The research conducted and the results obtained allowed to demonstrate that in the studied group of enterprises there were correlations between the approach of enterprises to building relational capital and the results achieved in the context of selected aspects of logistics processes.

Knowledge and its management are the key success factors for enterprises operating on the market today. One of the main features of good management in terms of building unique competitive advantages is the company's ability to learn and transfer knowledge. Nowadays, knowledge is becoming - on a micro scale — a priority production factor and — on a macro scale — a determinant of technical progress. The potential benefits resulting from the implementation of the knowledge management system include: creating new products and brands, building the image, optimizing the use of resources, building effective internal and external relations, creating innovations and conducting research and development works. The aim of the article is to present the results of research conducted on a group of 105 companies in the context of the impact of selected elements of the knowledge management system on: the number of complaints, the number of hazardous events and accidents, work efficiency, the number of customers, the amount of staff turnover, and the number of ideas and improvements.

The production of pig iron requires a huge amount of raw materials and materials for production. The continuous operation of blast furnace means that there cannot be situation of lack of raw materials in the warehouse. The main purpose of the paper is the characteristics of problem of raw materials management in the selected Blast Furnace Department in one of Polish steelworks. This paper applies only to one type of raw materials: iron ores. In the first part the analysis of volume and structure of raw materials supply to the plant is presented. In the second part, the volumes of pig iron production and unit demand for individual raw materials and materials were assessed. In the last part of the paper, the attempt of forecasting of production and demand for iron ores was made. The analysis takes into account the results collected in the analyzed Blast Furnace Department and covers the period of 1 calendar year.